Effective Date: January 1, 2025
EMDEV (Elmabrouk Development) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you engage with our services or visit our website.
We collect information you provide directly: full name, email address, company name, phone number, project requirements, and communication history. We may also collect anonymized usage data through analytics tools to improve our website.
Your information is used to respond to inquiries, deliver contracted services, send project updates and invoices, and improve our service quality. We do not use your data for unsolicited marketing or share it with advertisers.
We do not sell or rent your personal data to any third party. We may share data with trusted service providers (such as hosting or payment processors) solely for the purpose of service delivery, under strict confidentiality agreements.
We apply industry-standard security measures including SSL encryption, secure cloud servers, and role-based access controls to protect your data from unauthorized access, disclosure, or loss.
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal data held by EMDEV. To exercise these rights, please contact us at: contact@emdev.click. We will respond within 5 business days.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings at any time.
For any privacy-related questions or requests, please contact: contact@emdev.click
When you use our EMDEV Platform for WhatsApp Business messaging services, we process additional categories of data on behalf of your business as a data processor under Meta's WhatsApp Business Solution Terms.
WhatsApp messages and metadata are transmitted to Meta Platforms, Inc. (operator of WhatsApp) via the official WhatsApp Cloud API. Meta processes this data under its own WhatsApp Business Solution Terms and Privacy Policy at https://www.whatsapp.com/legal/business-policy.
You (our business client) are the data controller for your end-customers' data. EMDEV acts as a data processor. You are responsible for obtaining lawful consent from your end-customers before messaging them and complying with applicable consumer protection laws.
End-customers messaged via our platform have the right to opt out at any time by replying STOP, UNSUBSCRIBE, or equivalent in their language. EMDEV automatically honors these opt-outs and prevents future marketing messages.
To request deletion of all data associated with your account, including WhatsApp-related data, visit https://emdev.click/en/data-deletion, email contact@emdev.click, or submit a written request. Response time: 5 business days. Complete deletion: within 30 days.
Partner with EMDEV to turn complex requirements into scalable, high-performance digital experiences.